Terms and Conditions

1. Scope and Applicability

These Terms and Conditions govern the professional relationship between LegalForITUp and our clients. They form an integral part of all contracts regarding our IT legal services, technology law consulting, and digital compliance services. By engaging our services, the client fully accepts these Terms and Conditions and agrees to the professional standards they represent.

2. Service Agreement Formation

A legal service agreement with LegalForITUp is formed either through mutual signing of a written engagement letter or through our written confirmation of service acceptance. The exact scope of legal services, deliverables, timeframe, and fees are defined in individual engagement letters or service agreements. Modifications require written form and mutual agreement.

3. Service Offerings

Our legal service offerings include but are not limited to:

  • IT contract drafting and review
  • Software licensing and SaaS agreements
  • Data protection and GDPR compliance
  • Technology transaction support
  • Digital intellectual property protection
  • IT regulatory compliance
  • Technology dispute resolution

4. Fees and Payment Terms

Our legal service fees are stated in Swiss Francs (CHF) and are subject to applicable taxes. For ongoing engagements, we issue monthly invoices. Unless otherwise agreed, the following payment terms apply:

  • Initial consultation: Due upon completion
  • Project-based services: 50% retainer, remainder upon completion
  • Ongoing legal support: Monthly billing with 15-day payment terms
  • Fixed-fee packages: Full payment before service commencement

5. Refund and Cancellation Policy

LegalForITUp maintains a fair and transparent refund policy for our legal services:

  • Service Cancellation by LegalForITUp:
    • Full refund of any unused prepaid fees
    • Prorated refund for partially completed services
    • Transfer of all completed work and documentation
  • Client Cancellation of Fixed-Fee Services:
    • Before work commencement: Full refund minus 10% administrative fee
    • After work commencement but before completion: Prorated refund based on work completed, minus 15% administrative fee
    • After service completion: No refund
  • Ongoing Services:
    • 30-day written notice required for termination
    • Unused retainer amounts refunded within 14 business days
    • Final invoice for work completed through termination date
  • Special Circumstances: In cases of client hardship or extraordinary circumstances, refund requests will be evaluated on a case-by-case basis.

All refund requests must be submitted in writing to billing@LegalForITUp.com. Refunds will be processed within 14 business days using the original payment method.

6. Consultation and Meeting Policy

For scheduled consultations and meetings, the following policies apply:

  • Cancellation with 48+ hours notice: No charge
  • Cancellation with 24-48 hours notice: 50% of scheduled fee
  • Cancellation with less than 24 hours notice: Full fee applies
  • No-show: Full fee applies

Emergency consultations may be arranged subject to availability and urgent matter surcharges.

7. Client Responsibilities

For effective legal representation, clients commit to:

  • Provide accurate and complete information about their legal matters
  • Respond promptly to requests for information or decisions
  • Review and provide feedback on draft documents timely
  • Maintain confidentiality of legal advice and strategy
  • Pay invoices according to agreed terms

8. Confidentiality and Professional Secrecy

We maintain strict confidentiality regarding all client matters in accordance with Swiss legal professional rules. This includes:

  • Protection of client communications and documents
  • Secure data storage and transmission
  • Staff confidentiality agreements
  • Professional secrecy obligations

9. Intellectual Property

All legal documents, templates, and work products created by LegalForITUp remain our intellectual property until full payment is received. Clients receive a non-exclusive license to use deliverables for their intended purpose. Our methodologies, processes, and knowledge base remain our exclusive property.

10. References and Marketing

We may list clients as references unless specifically requested otherwise. Detailed case studies or specific matter references require explicit client approval. Client confidentiality is maintained in all marketing materials.

11. Liability and Insurance

Our liability is limited to the extent permitted by law and our professional insurance coverage. We maintain comprehensive professional liability insurance appropriate for our services. Liability is limited to direct damages caused by gross negligence or willful misconduct.

12. Termination

Either party may terminate the engagement with 30 days written notice. Immediate termination is possible for material breach or professional conduct issues. Upon termination, we will assist with an orderly transition of matters to new counsel if requested.

13. Governing Law

These Terms and Conditions are governed by Swiss law. Any disputes shall be resolved by the courts of Zürich, Switzerland. Invalid provisions shall be replaced by valid ones closest to the intended purpose. Changes require written form.